1. Check in time is after 3.00 pm ; however we will try to accommodate
earlier occupancy with prior agreement.
2. Check out is 11.00 am, if you wish to leave your car
in the driveway please discuss this with the owners as other guests could require the parking area.
3. Breakfast is served between 08.00 and 09.30. Please let us know the night before if you require breakfast and at what time. Breakfast is priced individually under The Restaurant tab.
4. The evening meals are normally served at 7.00 pm (subject
to change) the menu is posted outside the front door and can
be found on our web site www.earlgreylodge.com You need to make a reservation for dinner and staying at the lodge does not guarantee a table
5. The Lodge is open to resident guests and non residents dining guests only. All guests
need to make reservations to dine in the restaurant. The lodge facilities are provided for the use of resident guests only. The lodge facilities and grounds are not available to any other people apart from resident guests without the express agreement of the owners.
6. The Lodge is licensed under the liquor board of British Columbia
and only alcoholic drinks bought from us can be consumed in public areas. Our licence is to midnight and we shut the bar at this time.
7. The Lodge is fitted with a fire alarm system; please vacate
the premises if you hear the alarm sound and move to a safe distance from the lodge.
8. Lights in the entrance vestibule and front porch are automatic
and we ask that any guest going to bed late to turn off the remaining
lights upstairs and check the fire doors are closed.
9. Due to the design of the Lodge, we request that you take
other guests enjoyment into consideration especially with regard to noise.
10. Padlocks are provided for the ski racks outside and owners
leave their skis at their own risk. Special arrangements can
be made for mountain bikes.
11. Guests staying at the lodge may use the village hot tubs, swimming pools and sauna
and other facilities. Please ask us for Ving cards to give you
access.
12. We hope you enjoy your stay with us. Please ask if you have
any special requirements or request, we will try and accommodate
you.
13. We do allow small dogs on a pre-arranged basis on the understanding
that owners pay for any damage they cause (an additional cleaning charge of $150.00 is levied if the room is soiled). Dogs are not to be left all day in the rooms and are not allowed on the beds. We do not offer any dog sitting services. If any dogs interrupt the enjoyment of other guests or the owners we reserve the right to ask guests to remove the animal, no refunds are given in these circumstances.
14. We accept credit cards (Visa, Master Card), cheque or cash,
please settle your bill before leaving.
15. We would recommend that you bring slippers for your stay and would appreciate you removing your outdoor shoes and
leaving them in the entrance vestibule before going to your room
or upstairs.
16. Booking accommodation does not guarantee seating in the
restaurant. Please book any night you wish to dine.
GENERAL
1. All rates are net non-commissionable.
2. Rates are valid only for dates quoted and subject to change
prior to receiving the confirmation deposit.
3. Room booking does not occur until the deposit is received.
No verbal holds.
4. Special room requests are noted but not guaranteed.
5. Parking on the Lodge property is at the guest's liability
and Earl Grey Lodge does not accept any liability for goods lost
or stolen from vehicles or outside the lodge. Please lock all
ski's and boots up at night.
6. Guests are responsible for any damages incurred to the Lodge
during their stay.
7. All rooms and public areas in the lodge are non-smoking.
A minimum fine of $200 applies per infraction.
8. We will try to honour all original booking conditions when
a stay is changed, however we can't guarantee price or configuration
of rooms.
9. All accommodation is subject to availability. We reserve the right to change room configuration due to unforeseen difficulties.
10. Bookings are not weather specific and
refunds are not available if the weather is not as predicted
or hoped for.
DEPOSITS & PAYMENTS
Functions
1. A payment of 30% of the agreed estimated is required
as a non-refundable deposit to confirm the reservation and make the booking firm.
2. The 70% remaining balance of the agreed estimated is required 30 days
prior to arrival and will be charged directly to the credit card given for deposit. Pre dated cheques may be posted with us.
3. Accommodations and venue space must be confirmed with final
payment made 30 days prior to arrival. Your reservation may be moved,
changed or cancelled without notice if the final payment is not
made 30 days before the event. We will use our best endeavors to obtain the final payment and will inform clients of changes to the booking due to non payment
Rooms
1. All rooms are subject to availability, provisional booking may be made by agreement and provision of valid credit card details.
2. Full payment is due 7 days before arrival. Rooms booked for holiday weekends,Christmas and New Year are paid in full at the time of booking all payments are non-refundable,
3. In the event of cancelation of rooms, EGL inc will try to resell the room, if successfull EGL inc will reimbuser your payment less a 10% handelling fee.
4. There are no refunds on payments unless there has been an
overpayment.
ROOM RELEASES & CANCELLATIONS and OWNERSHIP
1. Function cancellations received within 30 days prior to date will
result in forfeiture of all payments.
2. Cancellations received before 30 days prior to arrival will
result in forfeiture of the deposit.
3. It the event of Earl Grey Lodge being sold. Earl Grey Lodge
will return any deposits received to the clients or give the
clients the option of continuing their booking with the new owners,
subject to operations being continued. Deposits will be forwarded
to the new owners for the agreed event and confirmed in writing to the clients.
GROUP DETAILS & REQUIREMENTS
1. An accurate and detailed itinerary and rooming list with
any special requirements must be provided to the lodge 10 days
prior to arrival.
2. A phone call is requested one day prior to arrival to reconfirm
details.
3. A minimum charge of $4000.00 + taxes is charged for exclusivity
of the dinning room facilities. Rooms will be let to other guests unless the room exclusivity package is also taken at $645.00 ($129.00)+ tax per night, a 2 night minimum stay is sometimes in effect. The owners reserve the right to decline the room exclusivity package.
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