1. Check in time is after 3.00 pm ; however we will try to accommodate
earlier occupancy with prior agreement.
2. Check out is 11.00 am, if you wish to leave your car
in the driveway please discuss this with the lodge as other guests could require the parking area.
3. Breakfast is available in the guest kitchen between 08.00 and 10.00, when the lodge is full breakfast is provided upstairs in Greys Restaurant. Food provided is for the complimentary breakfast of guests staying and is not for use as snacks throughout the day, nor for friends of guests.
4. The evening meals are normally served at 7.00 pm (subject
to change) the menu is posted outside the front door and can
be found on our web site www.earlgreylodge.com Reservations are requireed for dinner, staying at the lodge does not guarantee a table at Greys Restaurant.
5. The Lodge is open to resident guests and non residents dining guests only. All guests
need to make reservations to dine in Greys Restaurant. The lodge facilities are provided for the use of resident guests only. The lodge facilities and grounds are not available to any other people without the express agreement of the owners.
6. The Lodge is licensed under the liquor board of British Columbia
and only alcoholic drinks bought from Earl Grey Lodge Inc can be consumed in public areas. Our licence is to midnight, the bar may close before this.
7. The Lodge is fitted with a fire alarm system; please vacate
the premises if you hear the alarm sound and move to a safe distance from the lodge.
8. Lights in the entrance vestibule and front porch are automatic
and we ask that any guest going to bed late to turn off the remaining
lights in the guest kitchen. Greys Restaurant is not for the use of residential guests after hours.
9. Due to the design of the Lodge, we request that you take
other guests enjoyment into consideration especially with regard to noise.
10. Padlocks are provided for the ski racks outside and guests
leave their skis at their own risk. Special arrangements can
be made for mountain bikes.
11. Guests staying at the lodge may use the village hot tubs, swimming pools and sauna
and other facilities. Please ask us for Ving cards to give you
access.
12. We hope you enjoy your stay with us. Please ask if you have
any special requirements or request, we will try and accommodate
you.
13.PETS we do allow pets on a pre-arranged basis on the understanding that owners pay for any damage caused. We request that suitable bedding/cage/Kennel is brought with you. Pets are not to be left all day in the rooms and are not allowed on the beds or in the baths. We do not offer any pet sitting services. If pets interrupt the enjoyment of other guests, we reserve the right to ask guests to remove the animal; no refunds are given in these circumstances. We charge an additional cleaning charge of $25.00 for the room and reserve the right to charge a fee of $150.00 deep clean if the room is soiled or the bed linens have been obviously dirtied by pets. Please clean up after your pet, if you require plastic bags please ask the owners. There is a garbage bin on the front deck for disposal.
14. Earl Grey Lodge Inc accepts credit cards (Visa, MasterCard), cheque or cash,
please settle your bill before leaving. Bills with restaurant usage on that are not settled before departure will have a 16% gratuity added to food and drink.
15. We would recommend that you bring slippers for your stay and would appreciate you removing your outdoor shoes and
leaving them in the entrance vestibule before going to your room
or upstairs to mGreys Restaurant.
16. Booking accommodation does not guarantee seating in the
restaurant. Please book any night you wish to dine.
GENERAL
1. All rates are net non-commissionable.
2. Rates are valid only for dates quoted and subject to change
prior to receiving the confirmation deposit.
3. Room booking does not occur until the deposit is received.
No verbal holds.
4. Special room requests are noted but not guaranteed.
5. Parking on the Lodge property is at the guest's liability
and Earl Grey Lodge Inc does not accept any liability for goods lost
or stolen from vehicles or outside the lodge.
6. Guests are responsible for any damages incurred to the Lodge
during their stay.
7. All rooms and public areas in the lodge are non-smoking.
A minimum fine of $200 applies per infraction.
8. We will try to honor all original booking conditions when
a stay is changed, however we can't guarantee price or configuration
of rooms.
9. All accommodation is subject to availability. We reserve the right to change room configuration due to unforeseen difficulties.
10. Bookings are not weather specific and
refunds are not available if the weather is not as predicted
or hoped for.
11. In the event of non compliance of the terms of business or abusive behavior by guests Earl Grey Lodge Inc reserves the right to ask guests to vacate the premises. No refund will be given in these circumstances.
DEPOSITS & PAYMENTS
Your verbal or written authorization of the use of your credit card indicates your understanding and compliance with Earl Grey Lodge Inc terms of business.
1. A payment of 30% of the agreed estimated is required
as a non-refundable deposit to confirm the reservation and make the booking firm.
2. The 70% remaining balance of the agreed estimated is required 30 days
prior to arrival and will be charged directly to the credit card given for deposit. Pre dated cheques may be left with us to cash.
3. Accommodations and venue space must be confirmed with final
payment made 30 days prior to arrival. Your reservation may be moved,
changed or cancelled without notice if the final payment is not
made 30 days before the event. Earl Grey Lodge Inc will use it's best endeavors to obtain the final payment and will inform clients of changes to the booking due to non payment. In the event of cancellation of rooms, Earl Grey Lodge Inc will try to resell the room, if successful Earl Grey Lodge Inc will reimburse your payment less a 10% handling fee.
4. There are no refunds on payments unless there has been an
overpayment.
ROOM RELEASES & CANCELLATIONS and OWNERSHIP
1. Function cancellations received within 30 days of the date will
result in forfeiture of all payments.
2. Cancellations received 30 days before the event will
result in forfeiture of the deposit.
3. In the event of change of ownership. Earl Grey Lodge Inc
will return any deposits received to the clients or give the
clients the option of continuing their booking with the new owners,
subject to operations being continued. Deposits will be forwarded
to the new owners for the agreed event and confirmed in writing to the client.
GROUP DETAILS & REQUIREMENTS
1. An accurate and detailed itinerary and rooming list with
any special requirements must be provided to the lodge 10 days
prior to arrival.
2. A phone call is requested one day prior to arrival to reconfirm
details.
3. Bookings are accepted on the understanding that estimates can not reduce by more than 10% in value. In the event that a client wishes to reduce estimated value by more than 10%, Earl Grey Lodge Inc reserves the right to charge 90% of the agreed estimated or the $4000.00 minimum charge fee which ever is greater.
4. A minimum charge of $4000.00 + taxes and gratuity is charged for exclusivity
of Greys Restaurant. Rooms will be let to other guests unless the room exclusivity package is also taken at $645.00 ($129.00) + tax per night, a 2 night minimum stay is required. Earl Grey Lodge Inc reserve the right to decline the room exclusivity package.
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